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III. Special Fields Applications

Letting the Problem Do the Talking: A Systems Framework for the Transactional Analysis Interventionist

Pages 148-152
Published online: 28 Dec 2017
 
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The author presents a systems framework for the transactional analyst who contracts to intervene in organizations. The framework permits active intervention at three levels of the organization in each of three stages—diagnosis, implementation, and evaluation.

A significant characteristic of this approach is “letting the problem do the talking” and then deciding on the strategies which will best speak to the problem. Finally, the framework emphasizes the importance of having evaluation in any interventions. Only through some type of evaluation can the basic question—have we gotten where we want to go—be answered.

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Author information

Francis L. Ulschak

Francis L. Ulschak, PhD, is a Provisional Teaching Member of ITAA and works at the Organizational and Community Development Consultant Center, North Dakota.