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Article

Organizational Scripts

Pages 77-86
Published online: 28 Dec 2017
 
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This article discusses the use of script theory in organizational settings and in the understanding of unconscious individual and group processes that may impair organizational effectiveness. The concept of organizational ideology is proposed as an alternative way to analyze external adaptation and internal integration in organizations. Four basic types of organizational scripts are presented.

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Rosa R. Krausz

Rosa R. Krausz, Ph.D., is a Teaching and Supervising Transactional Analyst (Organizational and Educational) and an organizational consultant and trainer in Sao Paulo, Brazil. She is President of RK Recursos Humanos, a consulting and training company working in Brazil and overseas.
 

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