Skip to Main Content
31
Views
2
CrossRef citations
Altmetric

Articles

Transactional Analysis and Conflict Management

Embracing Conflict as an Opportunity for Growth and Learning

Pages 250-259
Published online: 28 Dec 2017

    References

  • AllenJ. R. (2010, 19 8). Making meaning in community [Keynote speech]. World TA Conference, Montreal, Canada. 
  • ArgyrisC. (1991, 5-6). Teaching smart people how to learn. Harvard Business Review, 99109. 
  • BennisW. (2005). Conflict: A leader’s challenge [Foreword]. In ClokeK.GoldsmithJ., Resolving conflicts at work: Eight strategies for everyone on the job (Rev. ed.) (pp. viixi). San Francisco, CA: Jossey-Bass. 
  • BerneE. (1963). The structure and dynamics of organizations and groups. New York, NY: Grove Press. 
  • BerneE. (1966). Principles of group treatment. New York, NY: Oxford University Press. 
  • BerneE. (2010). A Montreal childhood (BerneT., Ed.). Seville, Spain: Editorial Jeder. 
  • BoganC. E.EnglishM. J. (1994). Benchmarking for best practices: Winning through innovative adaptation. New York, NY: McGraw-Hill. 
  • CollinsJ. (2001). Good to great: Why some companies make the leap … and others don’t. New York, NY: Harper Business. 
  • CornellW. F. (2007). The inevitability of uncertainty, the necessity of doubt, and the development of trust. Transactional Analysis Journal, 37, 816. 
  • CornellW. F. (2010). A Montreal childhood [Book review]. Transactional Analysis Journal, 40, 305307. 
  • EnglishF. (1971). The substitution factor: Rackets and real feelings, Part I. Transactional Analysis Journal, 1(4), 2732. 
  • EnglishF. (1979). Talk by Fanita English on receiving the Eric Berne memorial scientific award for the concept of rackets as substitute feelings. Transactional Analysis Journal, 9, 9097. 
  • ErnstF. H. Jr (1971). The OK corral: The grid for get-on-with. Transactional Analysis Journal, 1(4), 3342. 
  • GolemanD.BoyatzisR.McKeeA. (2013). Primal leadership: Unleashing the power of emotional intelligence. Boston, MA: Harvard Business Review Press. 
  • JorgensenE. W.JorgensenH. I. (1984). Eric Berne master gamesman: A transactional biography. New York, NY: Grove Press. 
  • KarpmanS. B. (2014). Compassion triangle. In KarpmanS. B., A game free life: The definitive book on the drama triangle and compassion triangle by the originator and author (pp. 96127). San Francisco, CA: Author. 
  • KloosterboerP. P. (2011). Expeditie naar Waarde: Strategie ontdekken met professionals [An expedition to values: Discover strategies with professionals]. Den Haag, Netherlands: Academic Service. 
  • KohlrieserG. (2006). Hostage at the table: How leaders can overcome conflict, influence others, and raise performance. San Francisco, CA: Jossey-Bass. 
  • KohlrieserG. (2012). Care to dare: Unleashing astonishing potential through secure base leadership. Chichester, England: Wiley. 
  • LevaggiJ.CallaghanV. I.BergerC. (1971). A living euhumerus never dies. Transactional Analysis Journal, 1(1), 6470. 
  • MorrisonJ. (1978). Conflict management and the living encounter positions. Transactional Analysis Journal, 8, 250254. 
  • NietzscheF. (1886). Beyond good and evil (ZimmernH., Trans.). Project Gutenberg Ebook. Retrieved from http://www.gutenberg.org/files/4363/4363-h/4363-h.htm 
  • ScheinE. (1999). De Bedrijfscultuur als Ziel van de Onderneming: Zin en Onzin over Cultuurverandering [The company culture as the soul of the organization: Sense and nonsense in cultural change]. Schiedam, Netherlands: Scriptum. 
  • SchiffA. W.SchiffJ. L. (1971). Passivity. Transactional Analysis Journal, 1(1), 7178. 
  • StewartI. (1992). Eric Berne. London, England: Sage. 
  • ThomasK. W.KilmannR. H. (1974). Thomas-Kilmann conflict mode instrument. Mountain View, CA: Xicom. 
  • UryW. (1993). Getting past no: Negotiating in difficult situations. New York, NY: Bantam. 
  • WierdsmaA. F. M. (2004). Beyond implementation: Co-creation in change and development. In BoonstraJ. (Ed.), Dynamics of organizational change and learning (pp. 227258). London, England: Wiley. 
 

People also read