Abstract
This article shows how the use of transactional analysis in organizations can improve performance. The author views organizations as living organisms. To Berne's description of boundaries (membranes) in organizations, the idea of a “skeleton” and “organs” is added to create an integrative diagram that can be used to understand the factors that contribute to improved performance. Two case examples demonstrate use of the diagram as well as classic transactional analysis concepts in organizations. Finally, the author describes five key elements that increase the likelihood of the success of an intervention aimed at improving performance.