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Article

Can Organization Development Use Transactional Analysis?

Pages 278-284
Published online: 28 Dec 2017
 
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The authors describe a consulting experience using organization development and transactional analysis. Their discoveries included the effectiveness of transactional analysis (TA) as an intervention which can lead to improved conditions for employee growth and organizational climate. Improved employee perception of organizational climate was reflected by increased satisfaction with decisions and coordination as well as increased job-relevant information. These findings were integrated with previously conducted research on TA which demonstrated its effectiveness at increasing perceived listening, supervisory approachability, teamwork, and information flow. These organizational skills are the intended goals of an average Team Skills Training phase of an overall OD project. The authors note that TA has a strong role to play in OD if it is used in the proper perspective within an overall OD intervention.

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Author information

Joseph C. Christen

Nick Nykodym, Ph.D., is Associate Professor of Management at the University of Toledo. He is the author of various research papers and articles, and co-author of the book Communications: The Key to Business and Organizational Effectiveness. His research and publication interests are in the areas of transactional analysis, organization development and stress management..
Warren R. Nielsen, Ph.D., is the Assistant Administrative Vice President – Personnel of Brigham Young University and President of Nielsen and Associates, Inc. Prior to founding the firm, he was Manager of Education and Training for Ford Motor Company, an internal OD consultant for the University of Illinois, and a member of the faculty of the Business School of the University of Nebraska at Lincoln. Dr. Nielsen is the author of numerous articles on organizational analysis, assessment, change, and development. He is also the author of books on organization development and small business management.
Joe Christen is the Manager of Human Resource Development at The Andersons in Maumee, Ohio. He is the author of several papers and articles in the field of training and organization development and is a part-time instructor at The University of Toledo, Department of Management.