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Article

The Role of Assessment and Evaluation in Training Human Relations Professionals

Pages 315-319
Published online: 28 Dec 2017
 
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This article considers the role and nature of evaluation in training human relations professionals and some core elements of the assessment process, defined here as an intersubjective, contractual, and negotiated process aimed at promoting growth. The author also considers ethics in relation to evaluation processes and the role trust plays in protecting the relational bond.

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Author information

Susanna Ligabue

Susanna Ligabue, a Teaching and Supervising Transactional Analyst (psychotherapy) and member of the ITAA and EATA, is a qualified psychologist and psychotherapist. She works in Milan, Italy, at Centro di Psicologia e Analisi Transazionale. Since 1999 she has been head of Scuola di Specializzazione in Psicoterapia del Centro di Psicologia e Analisi Transazionale, a postgraduate school of specialization in psychotherapy recognized by the Ministry of Instruction, University and Research. She can be reached at Centro di Psicologia e Analisi Transazionale, Via Archimede 127, Milan (20129), Italy; e-mail: . The author wishes to thank her reviewers and editors for their efforts in translating the central ideas in this article from Italian. Many of the ideas in this article were initially discussed at the 28 April 2006 conference on “Forms and Ways of Evaluation: Ethics of Evaluation” and the 12 January 2007 conference on “Evaluating Training in Psychotherapy and Counselling Quality Today,” both of which were sponsored by Centro di psicologia e Analisi Transazionale di Milano [Center of Psychology and TA in Milan], Terrenuove-Centro di ricerca interpersonale e interculturale [Terrenuove Center of Interpersonal and Intercultural Research], and CPAT-Italy [TA Italian Association affiliated to EATA], held in Milan. They were also published in a longer article in Quaderni di Psicologia, Analisi Transazionale e Scienze Umane, 47–48, 2007.